Terms of service

Terms of Service

Effective Date: July 14, 2026

Welcome to Frudex Dry Fruits. By accessing or using our website and purchasing our products, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing our website or placing an order, you agree to these Terms of Service, our Privacy Policy, Return & Refund Policy, and any other policies published on our website.

If you do not agree with these terms, please do not use our website.

2. Products and Services

Frudex Dry Fruits offers premium-quality dry fruits, nuts, dates, seeds, chocolates, and related food products.

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur, and we reserve the right to correct them without prior notice.

3. Pricing

All prices are displayed in Indian Rupees (INR).
Prices are subject to change without prior notice.
Applicable taxes will be included or displayed during checkout as required by law.

4. Orders

We reserve the right to:

Accept or decline any order.
Cancel orders due to pricing errors, stock unavailability, suspected fraud, or any other legitimate reason.
Limit quantities purchased per customer or order.

If your order is cancelled after payment, the applicable refund will be processed to your original payment method.

5. Payments

We accept payments through secure payment gateways made available during checkout.

Payment information is processed securely by our payment partners. Frudex Dry Fruits does not store your card details, UPI PIN, or banking credentials.

6. Shipping and Delivery

Orders are processed and shipped within the estimated timelines displayed on our website.

Delivery times may vary depending on:

Delivery location
Courier partner operations
Weather conditions
Public holidays
Other unforeseen circumstances

Frudex Dry Fruits is not liable for delays caused by courier partners or events beyond our reasonable control.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

As we sell consumable food products, opened or used products cannot be returned unless they are damaged, defective, expired, or incorrect at the time of delivery.

8. Customer Responsibilities

You agree to:

Provide accurate and complete information while placing orders.
Maintain the confidentiality of your account credentials.
Use the website only for lawful purposes.
Not misuse or attempt to disrupt the website or its services.

9. Intellectual Property

All content on this website, including logos, trademarks, images, product descriptions, graphics, designs, text, and other materials, is the property of Frudex Dry Fruits or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Frudex Dry Fruits shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by you for the relevant order.

11. Force Majeure

Frudex Dry Fruits shall not be responsible for delays or failure to perform obligations due to events beyond our reasonable control, including natural disasters, strikes, government actions, pandemics, transportation disruptions, or technical failures.