Privacy policy

Privacy Policy

Effective Date: July 14, 2026

Welcome to Frudex Dry Fruits. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

When you use our website, we may collect the following information:

Full Name
Email Address
Phone Number
Billing and Shipping Address
Order Details
Payment Information (processed securely through our payment partners; we do not store your card details)
IP Address, browser type, device information, and website usage data

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Deliver products to your address.
Send order confirmations and shipping updates.
Respond to customer support inquiries.
Improve our products, services, and website.
Prevent fraud and maintain website security.
Comply with applicable legal and regulatory requirements.
Send promotional offers and updates (only where permitted by law or with your consent).

3. Payment Information

Payments are processed securely through trusted third-party payment gateways. Frudex Dry Fruits does not store your credit card, debit card, or UPI credentials on our servers.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

Payment gateway providers
Courier and logistics partners
Technology and website service providers
Government authorities when required by applicable law

These parties receive only the information necessary to perform their services.

5. Cookies

Our website may use cookies and similar technologies to:

Remember your preferences.
Improve website performance.
Analyze website traffic.
Provide a better shopping experience.

You can manage or disable cookies through your browser settings, although some website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is completely secure.

7. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal information, where legally permissible.
Withdraw consent for marketing communications.
Contact us regarding any privacy-related concerns.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing your information.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.